General Terms and Conditions of Sale (GTC)
ARTICLE 1 - Entirety
These general terms and conditions of sale constitute the entire agreement between the parties. The buyer is deemed to have accepted them without reservation.
These general terms and conditions of sale apply to the exclusion of all other conditions, including those applicable to sales in stores or through other distribution and marketing channels.
They are accessible on the website https://www.vivanceflorel.com/ and will prevail, where applicable, over any other version or contradictory document.
The seller and the buyer agree that these general terms and conditions of sale exclusively govern their relationship.
The seller reserves the right to modify these terms and conditions of sale from time to time. These will apply as soon as they are published online on the seller's website as identified above.
If a sales condition were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France.
These general terms and conditions of sale take effect from 1 January 2026 (last modified on 4 May 2026).
ARTICLE 2 - Content
These general terms and conditions of sale are intended to define the rights and obligations of each party within the framework of the online sale of goods offered by the seller to the buyer, via the website.
These general terms and conditions of sale apply only to purchases made by buyers located in France and delivered exclusively within French territory.
For all deliveries outside of France, please send a message to ...... (email address)
These purchases concern the following products: ......
The buyer declares having read and accepted these general terms and conditions of sale before making an immediate purchase or placing an order.
In this respect, they are enforceable against him in accordance with the provisions of Article 1119 of the Civil Code.
ARTICLE 3 - Site Management
For the proper management of the site, the publisher may at any time:
1. To suspend, interrupt or limit access to all or part of the site, to reserve access to the site, or to certain parts of the site, to a specific category of internet users;
2. Remove any information that may disrupt its operation or contravene national or international laws;
3. Suspend the site in order to perform updates.
ARTICLE 4 - Responsibilities
The publisher cannot be held liable for any failure, malfunction, difficulty, or interruption of service that prevents access to the website or any of its features. You are solely responsible for the equipment you use to connect to the website. You must take all appropriate measures to protect your equipment and data, particularly from internet viruses. Furthermore, you are solely responsible for the websites and data you access.
The publisher cannot be held responsible in the event of legal action against you:
1. Due to the use of the site or any service accessible via the Internet;
2. Due to your failure to comply with these terms and conditions.
The publisher is not liable for any damage caused to you, third parties, and/or your equipment as a result of your connection to or use of the site, and you waive any right to take legal action against the publisher in this regard. Should the publisher become involved in any amicable or legal proceedings as a result of your use of the site, the publisher may seek compensation from you for all damages, sums, judgments, and costs that may arise from such proceedings.
ARTICLE 5 - Hyperlinks
Users are permitted to create hyperlinks to all or part of this website. Any such link must be removed upon request from the publisher. The publisher does not publish any information accessible via links to other websites and has no rights to the content of those linked sites.
ARTICLE 6 - Data Collection and Protection
Personal data refers to any information relating to an identified or identifiable natural person (data subject). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. The personal information that may be collected on the website is primarily used by the publisher to manage its relationship with you and, where applicable, to process your orders.
The personal data collected is as follows:
1. Name and surname
2. Address
3. Email address
4. Telephone number
A data protection officer, Mr. Florel VIARDOT, is available to answer any questions you may have regarding the protection of your personal data.
ARTICLE 7 - Right of access, rectification and erasure of data
In accordance with the regulations applicable to personal data, known as the General Data Protection Regulation (or "GDPR"), users have the following rights:
1. Right of access: They can exercise their right of access to know what personal data concerning them is held by writing to the following email address: conscienceflorel@gmail.com . In this case, before implementing this right, the publisher may request proof of the user's identity to verify its accuracy.
2. The right to rectification: if the personal data held by the publisher is inaccurate, they can request that the information be updated.
3. The right to erasure of data: users may request the erasure of their personal data, in accordance with applicable data protection laws.
4. The right to restriction of processing: users may request the publisher to limit the processing of personal data in accordance with the conditions provided for by the GDPR.
5. The right to object to data processing: users can object to their data being processed in accordance with the conditions set out in the GDPR.
6. The right to data portability: they can request that the publisher provide them with the personal data they have provided to him in order to transmit it to a third party.
You can exercise these rights by contacting us at the following address: Florel Viardot, 17 rue du Rouge Poirier, 88150 THAON-LES-VOSGES. Or by email at the following address: conscienceflorel@gmail.com .
All requests must be accompanied by a photocopy of a valid, signed form of identification and must include the address where the publisher can contact the requester. A response will be sent within one month of receiving the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.
Furthermore, since Law No. 2016-1321 of October 7, 2016, individuals have the option to determine the fate of their data after their death. For more information on this subject, you can consult the CNIL website: https://www.cnil.fr/ .
Users can finally file a complaint with the CNIL, on the website: https://www.cnil.fr/ .
ARTICLE 8 - Use of data
The personal data collected from users is used to provide and improve the Site's services and to maintain a secure environment. The legal basis for this processing is the performance of the contract between the user and the Site. More specifically, the uses are as follows:
1. Access to and use of the Site by the user;
2. Management of Site operation and optimization;
3. Implementation of user support;
4. Verification, identification and authentication of data transmitted by the user;
5. Personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
6. Prevention and detection of fraud, malware ( malicious software ) and management of security incidents;
7. Handling any disputes with users;
8. Sending commercial and advertising information, according to user preferences.
ARTICLE 9 - Data Retention
The publisher retains your data for as long as necessary to provide you with its services or support. To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as needed, even after you have closed your account or we no longer need it to provide you with services.
ARTICLE 10 - Sharing personal data with third parties
Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:
1. When the user authorizes a third-party website to access their data;
2. When the Site uses the services of providers to provide user support, advertising and payment services. These providers have limited access to user data, within the framework of the performance of these services, and have a contractual obligation to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
3. If required by law, the publisher may transmit data to respond to claims against the Site and to comply with administrative and judicial procedures.
ARTICLE 11 - Use of Cookies
A "cookie," or tracker, is an electronic file placed on a device (computer, tablet, smartphone, etc.) and read, for example, when browsing a website, reading an email, or installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi ). When browsing the Site, cookies from the company responsible for the site and/or third-party companies may be placed on your device. The first time you visit this site, a banner explaining the use of cookies will appear. By continuing to browse, the customer and/or prospect will be deemed to have been informed and to have accepted the use of these cookies. This consent will be valid for a period of thirteen months. Users can disable cookies in their browser settings.
All information collected will only be used to monitor the volume, type and configuration of traffic using the Site, to develop its design and layout, for other administrative and planning purposes, and more generally to improve the service we offer you.
The lifespan of these cookies is thirteen (13) months.
For more information on the use, management and deletion of "cookies", for all types of browsers, please consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser .
ARTICLE 12 - Applicable Law
These terms and conditions are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, subject to any specific allocation of jurisdiction arising from a particular law or regulation.